Privacy Policy

Who handles the data

SimpleTrade is a software platform for trading and related tools (terminal, demo account, signals, bots, and a partner program). This policy describes the information we receive when you use the website and the cabinet.

Questions about your data can be sent through the Contacts form on the home page.

What we receive

Depending on how you use the service, this can include:

• Account data: email address, name, a hash of the password, and the interface language.
• Session and security data: the sign-in cookie, sign-in details, and technical request logs.
• Trading data inside the cabinet: orders, positions, and trade history in demo mode, on the platform balance, and in API mode, plus bot and signal settings.
• Platform balance deposits and withdrawals: amount, network, address, and the status of the operation.
• Exchange API keys that you choose to save. They are stored encrypted and are used to place the orders you create on the connected exchange.
• Support messages and answers you leave in the forms on the site.

Why we use it

We process data in order to:

• create an account, sign you in, and restore access;
• show the platform balance, positions, history, and statistics, and record deposits and withdrawals;
• fill trades inside the platform on the balance you deposited;
• in API mode, send the orders you create to the exchange and check their status;
• calculate partner turnover and referral rewards;
• remember the language you chose and reply to messages;
• protect the account from abuse and investigate failures.

Cookies

The site sets only functional cookies. The session cookie keeps you signed in. The language cookie remembers Russian or English on public pages. The flag that you closed the cookie notice is stored in your browser localStorage and is not sent to the server.

There are no advertising or third-party analytics cookies. You can block the session cookie in the browser; you will then need to sign in again.

Who receives data

Funds you deposit to trade inside the platform are recorded on your SimpleTrade balance. Only API-mode orders, sent with your keys (BingX or Bitunix), go to the exchange. The exchange processes those orders under its own rules.

Emails with codes and notices are sent through an email service. We do not sell personal data, and API keys are not shared with other users.

How long we keep it

The account and trade history stay while you use the service and while they are needed for the cabinet, partner calculations, and support. The session cookie lasts for the session. You can ask to delete the account through the contact form: API keys and the profile will be removed when keeping them is no longer required for obligations that already exist and for technical logs.

Your rights

You can ask for a copy of your account data, correct the email in profile settings, and request account deletion. To confirm the request comes from the owner, we may ask you to sign in or confirm the email.